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Thanks for sharing my frustration.
Happened again on the weekend to "Saving Private Ryan", locked up at least 6-8 times during the movie. Soooo frustrating.
Spoke to the manager of the local Video Ezy.. I was just asking the same types of questions I was posing here.. he seemed to take it a bit personally but anyway.
He said people just treat them badly.
He said he's got a $10,000 cleaning machine that he has to spend $300 every fortnight to buy new pads for. He said they clean 75% of the disks every week.
He said they haven't put prices up in 7 years, and unless he hires more staff to clean more DVD's, or replaces DVD's, then there's nothing they can do except put prices up.
He said apparently blu ray disks are supposed to have a hard coating on them but they still get scratched too.
He reckoned his $30 player at home plays almost anything but his expensive player and PS2 player both lock up on bad discs.
So really, I don't think anything can be done.
In future, digital TV will simply take over and people will just download the movies they want to watch. I know you can do that now on foxtel etc, but they just don't have a back catalogue - just recent releases.
Once you can download ANY movie digitally, then DVD stores will go out of business.
I know you can get movies off torrent sites etc now, but half of them are horrible quality or full of viruses and trojans. Plus, my ADSL at home is too darn slow.
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