I spent a few hours playing, and found I could often get the mount/handset connection to fail during a slew by shaking and "twanging" the handset and cable quite aggressively. By "fail", I mean the slew wouldn't arrive correctly, or the handset wouldn't respond after arrival. In almost every case then, powering off and on gave the "unable to connect to m.c. / stand-alon message" which to me says "My handset brain can't talk to the mount!".
Since reversing the cable and wedging the handset end RJ45 carefully with a piece of plastic it seemed fine for an extended session of aligning and GOTOing last night. Still a bit soon for me to say problem solved though I guess. Certainly, I haven't been able to get it to fail the "twang test" since!
Being in Brissy dealing with Sydney (Andrews) by post/phone, I'm not too keen to return it if I can avoid it - even if it means having to mess around with it a bit.
Quote:
Originally Posted by pjphilli
Hi All
Looks like I opened the proverbial can of worms by originally opening this thread.
Rob - Yes I am still getting the same problem with my HEQ5Pro. I have just upgraded to the newest version 3.2.3 software but I am not confident that this will fix the problem.
A few nights ago it took me 3/4 hour before my mount stopped playing up, then it performed perfectly for the rest of the night. The problems I had were getting the message that the mount was not connected and when I did connect and tried to do alignment the mount went to crazy directions.
I am not sure whether the problem is hardware or firmware.
I too suspected the lead as I am not too impressed by RJ-45 connectors for hand controller cables as I think there is too much freedom of movement in the plug/socket connection. However, by extensive wiggling, changing the cord around etc I have not been able to prove that this is the problem.
The fact that when I can eventually get the mount going and it then performs perfectly, appears to me that the problem is in the initial firmware/hardware handshake. I hope that somebody will eventually throw some light on this problem. Geoff, best of luck with the new handset, please let us know the results. Cheers Peter
|