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Hi All
Looks like I opened the proverbial can of worms by originally opening this thread.
Rob - Yes I am still getting the same problem with my HEQ5Pro. I have just upgraded to the newest version 3.2.3 software but I am not confident that this will fix the problem.
A few nights ago it took me 3/4 hour before my mount stopped playing up, then it performed perfectly for the rest of the night. The problems I had were getting the message that the mount was not connected and when I did connect and tried to do alignment the mount went to crazy directions.
I am not sure whether the problem is hardware or firmware.
I too suspected the lead as I am not too impressed by RJ-45 connectors for hand controller cables as I think there is too much freedom of movement in the plug/socket connection. However, by extensive wiggling, changing the cord around etc I have not been able to prove that this is the problem.
The fact that when I can eventually get the mount going and it then performs perfectly, appears to me that the problem is in the initial firmware/hardware handshake. I hope that somebody will eventually throw some light on this problem. Geoff, best of luck with the new handset, please let us know the results. Cheers Peter
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