As of today, I'm the proud new owner of HEQ5Pro myself. Hope I don't have the same problems being reported here. But great to know help is at hand if I do

and also great to be a member of the 'HEQ5Pro' Club! Whoohoo!!
I've never used an EQ mount before, and wasn't really planning on getting one just yet, but one came up for sale 2nd hand -so I thought what the heck. You only live once right
Noticed it has SynScan 3.10 - is it worth upgrading straight away?
Hope your problems are gone for good BTW.