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Also just to add some alternative info. I used to work for Aus Post (quite a few years ago now) in a business centre (so perhaps different quality of service). There used to be a little book (may still be) that has estimated delivery times to basically all destinations. This book told us that mail to England would generally take up to two weeks... yet it was not uncommon for a customer to come in and tell us it had arrived within about one week.
My theory is that delivery times vary depending on location... I know that for my parents in Tasmania (Devenport specifically) it takes about ten days to send or receive and item from here in Melbourne... this is partly due to the mail being proccessed in Hobart (who knows why Aus Post deemed it better to send mail down the far end of the state when the ship comes in generally every day... though perhaps that's another cost issue).
But... I do need to add that sometimes the reason parcels go missing or what have you is not at all the postal services fault. One of the most important things you can ever do when posting an item is put a return address... this is your best course of protection on any item... at least then if it can't reach its destination it can be returned to sender.
This then goes to the second most important (or first most important depending on your perspective) suggestion... and that is to make absolutely certain you have the correct address on the front and that it is written clearly. It's all very well if you can read your own hand writing on the cover of a letter or parcel... but if it requires a medical degree for anyone else to read it, it's useless.
Having said all this... I am not saying people's parcels going missing are their own fault or anything like that... just trying to help reduce the issues raised when posting... and in all probability it is a case of outsourcing. Many parcel deliveries now are done by individuals contracted to Aus Post (you may see the ads requesting them in the paper at times)... these people clearly are not under quality control as I have had items just left by the door or in some cases a little red pick up slip left in the letter box when I was at home... ie no atempt to see if I was here and could receive the item directly. But the majority of my mail does arrive... and considering the enormous volume of mail Australia Post handles it is (believe it or not) understandable that some errors will be made. Let's just hope that more checks and balances get put in place to reduce the number of errors.
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