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A couple of suggestions. Have you shot a roll of film on day to day objects to check the camera shutter etc. seem to be all working well? Shoot a frame or two during daylight at the start of the film, and maybe a frame or two at the end. This allows you and the processor to work out where the frames are on the film strip and, since they always insist on printing one set of prints, it gives them a couple of frames to try and set up exposure, colour balance whatever before banging through the rest. Also remember, no matter how much you tell them, they will let the machine decide whether to print a frame and it will nearly always decide astrophotos are too dark.
I take it your scanner doesn't have an ability to do film (negative and transparencies). Best it you locate one that does. You need a scanner that shines light through the film.
What lens are you using? What exposures? What f setting? What ASA is the film?
Next roll will be better!
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