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Hi Peter,
I have had this sort of a problem. I found it to be a loose connection to the stepper motor or a crossed wire.
I didn't find adjusting msconfig too difficult to get slews happening. I just entered rather large numbers in mindelay (over 800) and maxdelay (over 2000) and gradually reduced them to the point where the motors stalled and then just incresed them slightly (to stop the stalling). Slews are a little slow on mine - just under 2 degrees per second.
Keep at it. It looks like a very rugged mount.
Rod.
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