I thought they were rather funny
It's not about casting aspersions or deliberately putting others down for the state their in, it's about having a go at companies from supposedly "advanced" societies outsourcing their "menial" jobs to countries where the infrastructure has a lot left to be desired. Taking advantage of their low wages, lax service standards and ramshackle methods to provide a service of rather questionable standards to people here who pay good money for those services, and don't deserve to get fobbed off like that. Why should anyone have to try and explain themselves to someone they can hardly understand either because of a poor command of their language or no language skills to speak of. There's plenty of people here who need and want jobs. How about the big telco's putting them into jobs instead of trying to cost cut for their big wig's wage packets and shareholder's hip pockets, by employing people in other countries where they pay them peanuts for the privilege of having something to do. That's just exploitation of those unfortunate enough to be poor, just for the sake of corporate profits. Plus it's unfair on us as well, both job wise and as a service.
Quite frankly, those people in India aren't to blame for their ramshackle telco and electrical services. There should be services for them to fall back on that will install and maintain it for them. But unfortunately, the Indian governments, both state and national, would much rather spend the money they have on more important things...like having a big army with nuclear weapons or lining their own pockets, than spending it on trivial matters like making sure the people are well catered for and have adequate services and food. India is big, yes, but it's not impossible to fix things up. It just takes time and the will to put the effort into doing what needs to be done.