Firstly, I will sit here and cast **** all day long at
any company who when I ring thier
local help desk pops me in a cue for two hours.
When my call is finally answered I think the money I have paid for the service I am
not getting should entitle me to speak to someone without a language barrier making it almost impossible for either of us to understand each other.
Be it India, Morrocco, Berlin, Nepal or who knows where, I expect honest answers no matter what script he is working from and no matter how many mouths he has to feed.
I am sick of being told the problem is with my modem and there is no problem at the exchange when everyhouse in my immeadiate neighbourhood has also lost phone and net.
I am sick of being told you cannot get broadband where you are when I've had it for 3 years.
Just some of the reasons I have switched to a local provider with local English speaking help desk staff.
Lastly..you have to admit they are damn funny pictures that would give any sparky a nightmare!
