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As with any manyfacturer, theres good and bad.
On site warranty is what the guys might be talking about with DELL.
But it comes at a price, I also have a DELL (M2010) and it arrived with a dead hard drive, then in a week a faulty keyboard, then within 5 months the video card died. It was all replaced within 2 days, so it does have its pro's.
But you can also get next day or what ever type of warranty with many others. Shop around. I find the cheaper DELLS are very slow, so you get what you pay for. So maybe look the next model up.
Theo
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