Thread: ?I hate Vista
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Old 03-06-2008, 12:00 PM
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edwardsdj (Doug)
Doug Edwards

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Join Date: Sep 2007
Location: Brisbane
Posts: 677
I have a friend who purchased an HP laptop and it kept having hardware failures preventing it from even getting to load the OS. By the time she'd sent it back for the fourth time she had only had a couple of weeks of use out of it in the first six months. They still said they would repair it.

This taught me a valuable lesson about laptops. When I bought one for my daughter (obviously not HP after my friend had this experience) I got it from Myer and purchased the optional warranty. I normally wouldn't consider this but if you need to send it back for a third time, Myer will replace it for you. Otherwise you can find yourself sending the item back indefinately until the warranty period expires. My friends experience showed me that HP have no problem doing this to their customers.

Having to backup the OS onto DVD yourself sound ridiculous. Yet another scam to be aware of these days.

Best of luck getting it reparied.
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