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Heh, never used Telstra but it has happened a couple of times with my provider(Westnet) in the 10 years or whatever it is I've been with them.
Once in the very early morning I wasn't able to get internet access but was able to send emails to myself and use IRC Chat. So I sent the Westnet tech guys an email that their HTTP server had been down for close to an hour(that I knew of) and they sent me a huge thankyou back 'coz they never noticed it.. LOL
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