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Old 16-02-2008, 04:12 PM
hector (Andrew)
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hector is offline
 
Join Date: Mar 2005
Location: Umina NSW Australia
Posts: 279
Hi All
I may ask a question of you Night Owl
Do you do the WORST job possible for you and/or your employer.
That seems to be what you are asking the sales people to do when attempting to deal with the public. The sales persons JOB is to make MONEY (call it what it is) for the company they work for. If the salesperson does not attempt to make money he or she is NOT DOING THEIR JOB.
The decision to buy is made by the person wanting the item not the salesperson, BUT the salesperson JOB is to get the BEST POSSIBLE price for the appliance and still make the customer HAPPY. It is all about having a happy customer. If the client is not happy they will not buy. If they are happy they will buy and the salesperson has done their job.
In the mentioned case of the Telescope equipment with a dramatic difference in price I would not blame the client for purchasing from the lower priced retailer. That retailer with the higher price has lost touch with potential custom. Having higher overheads or a larger showroom DO NOT make the difference in price acceptable. You are correct that is greed.
Please dont confuse a average salesperson doing their job to the FEW unscrouplous people who give the profession of sales a bad name. By all means shop around, I even tell my clients to do this. If I am just quoting a price and I am not competitive then fine shop elsewhere. If I have taken the time to assist you in making the correct selections for the items you wished to purchase (based on you knowing little about the item you wanted) then please give curtesy, and see if I can do better on the price. If I cant then again shop elsewehere. If I can match or better the price then I have made a sale I worked hard to make.
Sorry for sounding preachy I dont mean to.
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