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I have been lucky and have not had any problems so far. I have had very good service from Andrew's (Lee is a very pleasant chap) and Bintel (very quick shipping as well). Sirius Optics (I think the guys name is Ron...have not been there in a while) and Star Optics also have very knowledgeable and friendly staff. Even the guys at York Optical Brisbane are a great bunch although I don't shop there much anymore due to the ridiculous prices. So on the whole I am happy with the services from Aust dealers.
Darren
p/s: although I get most of my astro gear via Astromart these days....
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