Quote:
Originally Posted by tbentley
As a salesman and consumer...
I will never rip a customer off but not every customer pays the same price, my job is to find the highest price that the customer is happy to pay....
If they will need my expertise before and/or after the sale then they pay a premium for that. The advice is a service, just like mowing a lawn, and should be paid for.
What really bugs me is when a customer milks you dry for information before the sale and then goes to someone else to save themselves a couple of bucks....
Once you begin asking for advice, this is distinct from asking for specifications or details, I think you have some obligation to purchase from that supplier....
The level of obligation is dependant on the amount and level of advice you get. The more advice the more you should be willing to pay....
Once the price differential exceeds your obligation you are free to shop elsewhere, it shows that the seller doesn't know his customer even though he may know his product.
Just my 2 cents worth anyway. 
Travis |
Hmm, let me get this straight... A salesman can find the highest price a customer is willing to pay, but if a customer does the same to a salesman he's a penny pinching scrooge and deserves what he gets! How do you spell hypocrisy! Oh man, some guys just can't help hanging themselves!
And its even better, apparently if you ask for advice about something they want to sell you are then under some non existant fantasy obligation to then pay what they want for it! Holy smoke, next retailers will be charging admission fees, and pay by the minute advice, but only after you give them your credit card details.
How dare a customer expect 'free' information about a product or its suitablity!
Oh, I forgot that retail customers are the cash cows of the retailers, and must be milked for all they are worth. And heaven forbid if a cash cow ever breaks free of being milked, and goes to another dairy. It might start a stampeed.
And I thought talking about mowing the lawn was a pretty poor alternative to actually mowing it. But some people expect to be paid for talking about mowing the lawn! Man that's rich!
I should start a company on the strength of this arguement and call it something like
"Jim's Verbal Mowing"!
I could charge even more because it would be environmentally friendly, as it wouldn't actually use any two stroke fuel. Hmmmmm, value adding.
I'm not a very good cash cow, and I'm proud of it. And I've got the saving to prove it.