can't agree Geoff, the argument that you take up the salesmans time and someone has to pay doesn't stand up, it's double dipping on behalf of the shop. they pay their staff from profits, so having to pay a bit more just to have them there is ridiculous. in my buisness l may do 20-30 quotes a week, do l then expect a person to get a second or third quote? of course l do, do l add extra to the quote for my trouble? of course not it's built into my costs not added on because they have taken up some of my time.
my initial point was not that one shop was a little dearer, it was $146 dearer on a $525 item, thats a lot of customer relations.
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