Here's what USED to happen.
I would plug the camera into the PC via a USB cable, with the mode on bulb and a long exposure shutter release cable plugged in.
I would turn on the camera and the EOS utility windo would come up, with a selection that said camera settings?remote shooting.
From there I could select that and take a pic. The LCD screen on the back of the camera would be on and displaying all relevant information at this time. Whilst the photo was shooting, the camera LCD screen would darken, but there would still be a counter on it.
once the shutter was released, ZoombrowserEX would fire up, set in scroll mode to preview the shots.
Ive been on the blower with Canon for two days now.....still no joy. Camera is being picked up by the computer, but the LCD screen on the back of the camera goes out when you plug in the USB, and the top 3 icon selections in EOS Utility are still greyed out.
Tried all their updates, reboots, restarts, uninstalls and reinstalls.......another clear night (magnificent) and still no camera.....
I changed absolutely NO settings on the camera between when it worked and when it didn't. THe only difference was I installed it on a new PC with the same OS.
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