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Well, feeling a little better now.
After making a reasonably substantial order and paying for it, I didnt hear a thing via email which had worked fine during the ordering process. More than two weeks after the date the item was mean to be shipped I hadnt heard anything, and all emails were going unanswered.
In the end I emailed just about every address on their contact page and got the owner (I think) who relayed my email to the sales people and suggested they had been trying to email me but hadn't got through..I get the feeling that they sold my item and were going to let me wait to get it...the good news however, is that it now apparently set to be shipped first thing next week.
I may stick with seansastronomy next time
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