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Old 23-01-2008, 09:43 AM
allan gould's Avatar
allan gould
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allan gould is offline
 
Join Date: May 2005
Location: Brisbane
Posts: 4,485
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Hi Allan,
Please see new reply below.

Kind regards
Rob
Tasco Quality assurance and Service



From: Justin Liu [mailto:jliu@skywatchertelescope.net]
Sent: Wednesday, January 23, 2008 5:47 AM
To: service@tasco.com.au
Cc: Frank Y. Liu; Chen Jack \(Mr. 陳金泉\)
Subject: Fw: v3.2 synscan software bug

Hi Rob,

The customer uses a third party GPS receiver, StarGPS-NX, to connect to SynScan V3 hand control.
This is the first time that I heard StarGPS support our binary protocol.
I think that StarGPS-NX is able to switch to emulate SynScan GPS binary protocol output as our SynScan GPS (GT-321F) did.
Unfortunately since the firmware version 3.20 of SynScan, we have modified the program to detect SynScan GPS. If the GPS is not SynScan GPS, it will not be recognized by SynScan hand control.
We could only suggest the customer to keep SynScan hand control with ver.3.12 firmware to connect StarGPS.

Kind regards,

Justin
Tech Support

Just thought members would be interested in Skywatchers report on their new software version for SynScan. Typical example of bugger the people who have bought their units - just like Meade with their attitude to people in the Southern Hemisphere where their software wouldnt work.

Last edited by allan gould; 23-01-2008 at 10:15 AM.
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