Hi Allan,
Please see new reply below.
Kind regards
Rob
Tasco Quality assurance and Service
From: Justin Liu [mailto:jliu@skywatchertelescope.net]
Sent: Wednesday, January 23, 2008 5:47 AM
To:
service@tasco.com.au
Cc: Frank Y. Liu; Chen Jack \(Mr. 陳金泉\)
Subject: Fw: v3.2 synscan software bug
Hi Rob,
The customer uses a third party GPS receiver, StarGPS-NX, to connect to SynScan V3 hand control.
This is the first time that I heard StarGPS support our binary protocol.
I think that StarGPS-NX is able to switch to emulate SynScan GPS binary protocol output as our SynScan GPS (GT-321F) did.
Unfortunately since the firmware version 3.20 of SynScan, we have modified the program to detect SynScan GPS. If the GPS is not SynScan GPS, it will not be recognized by SynScan hand control.
We could only suggest the customer to keep SynScan hand control with ver.3.12 firmware to connect StarGPS.
Kind regards,
Justin
Tech Support
Just thought members would be interested in Skywatchers report on their new software version for SynScan. Typical example of bugger the people who have bought their units - just like Meade with their attitude to people in the Southern Hemisphere where their software wouldnt work.