Quote:
Originally Posted by erick
Obviously, an issue for you will be cheap and safe shipping, in addition to being able to obtain good advice from the supplier over the phone (I'm sure you'll have questions after you set it up). I notice that Andrews Communications are still offering free freight Australia-wide on a number of their scopes, including Skywatcher reflector dobsonians. Call the suppliers and see what sort of response you get over the phone - ask about after-sales support, particularly over the phone.
 Eric  |
Yeah, safe shipping... I posted this in another thread, but its appropriate here...
"
They tried to deliver my 'new' GSO 12" Dobs.
I had one look at the box, and some genius has put a forklift tine right through the box, and CRUSHED THE TUBE SIGNIFICANTLY!
Better still, the hired goons who delivered it expected me to sign for it! 
The conversation went something like this... I start...
"What about about this hole in the box?"
"Oh that!" like it was nothing.
"Look, someone has put a forklift tine right through and the tube is crushed."
"Is it?" Unconvincing mock surprise, as if they didn't know.
"Yeah, have a look (put arm in hole and point for them). The tube is supposed to be round, not flattened."
"Oh yeah, it is to." It is too obvious for even dumb and dumber to try and ignore.
"You know I'm not signing for it. Its damaged goods. I can't use it like it is. You can send it back."
"Ahh, don't you want it!?"
"Mate, it's a telescope, not a sack of spuds, and it's damaged. It is supposed to be a round tube. I'm not accepting damaged goods. You can send it back."
"What! So you're not going to sign for it? What are we going to do with it?"
"Like I said, you can send it back, I'm not signing for damaged goods. As far as I'm concerned it's junk."
More dumb looks from 2/3rds of the Three Stooges, till they realise they can't make me sign for the sad sorry wreck. They finally put it back on their Moron Mobile: aka truck.
DISAPPOINTED!
The only good thing is I got straight on the phone right away to Andrew's Communications, and explained what condition it's in, and they are dispatching me an 'uncrushed' GSO 12" Dobs today:...
Freight also wasn't free on my GSO 12" Dobs, it was $90 from Sydney to my address.
I can wait for it anyway, the weather here is lousy with heavy cloud and rain squals...