Quote:
Originally Posted by Aster
and sending an email to Mike Smith Bintel Sydney, of which I am still waiting for a reply after more then 4 weeks I am still without a usuable telescope for which I spend nearly a $1000.
Looks like that after seven month of trying to get what I paid for, and Bintels is advertising, it is now a solicitor and small claims tribunal.
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Hi Alex
Emails are not a reliable way to deal with serious issues: Bintel may receive hundreds each day and its easy for just one to get lost or overlooked.
Why not just just get on the phone and speak to them in Sydney directly. I've been dealing with Bintel for 20 years and always found them dedicated, and an experienced bunch ( mostly keen amateur astronomers ) and heart always in the right place.
Look out for a PM from me about the old days at AOS
Mark