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Old 19-11-2007, 11:20 AM
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Aster
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Join Date: Jun 2007
Location: Healesville, Vic. Australia
Posts: 177
Bintel after Sale Service

Hi Terran,

I feel for you and know exactly how you feel. Personally I don't hold out much hope for you of getting any good response out of Bintel. Excuses and delays or no answers at all, Yes.

Won't bother you with all my details with dealing with Bintel only to say that I purchased my first Instrument from them in March this year and still have nothing reasonable for observing.

Mike Smith from Bintels Sydney hasn't even got the decency to reply to email.

Mind you, I am one step ahead of you and on my second 304mm mirror. With the first one I had similar problems as you. Lousy image, no definition, trouble splitting alpha centauri. After having the optics tested with the result it being not even with 1 wave I returned it and got another one from Roger Davies, Melbourne Store, which turned out to be better on test, 1/3 wave, but has 100reds of extremly fine straight lines across the surface of the mirror, which reduce definition and introduce false colour to any astro image. Absolutely useless for anything astronomical.

After talking to Roger Davies and making him aware of that problem as soon as I found out, as I purchased the Instrument from Bintel Melbourne, and sending an email to Mike Smith Bintel Sydney, of which I am still waiting for a reply after more then 4 weeks I am still without a usuable telescope for which I spend nearly a $1000.

Looks like that after seven month of trying to get what I paid for, and Bintels is advertising, it is now a solicitor and small claims tribunal.
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