Maybe it's a store thing Paul
The dealer where we have bought our last two units ( the laptop and recent desktop ) simply said tell what you want and I'll set it up that way.
Then again he is an IT technician and these things don't seem to be such a problem to him.
I think for any other purchases we will just go back there for their service is good as well.
Having just said that, it looks like our printer is dying !!!!