Thread: Mirror horror
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Old 27-10-2007, 01:56 AM
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g__day (Matthew)
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Join Date: Dec 2005
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Call dealer, see what he can do - remember all purchases on credit cards are fully covered by the Banking Payments act - so you can always, repeat always invoke repudiation of any credit card payment within 90 days of purchase for goods not fit for service, good not supplied or goods not what you ordered.

Repudiation process is ask for satisfaction in writing for one of the three reasons above. If merchant doesn't comply with your request - call credit card issuer and notify them of a dispute under the credit card payments act and mention you have sent a formal note and you send them and the banking ombudsman requests to process this matter and return your funds. Do these two things in writing and by law, the credit card company or bank must assess your case rapidly and they must inform the banking ombudsman and yourself of progress. Generally they should move any funds you gave as payment out of their account and into a trust account which on resolution will see the balance of the transaction credited back to you - and if they deem it not a frivolous or unjustified case - then the issue becomes between the bank and the merchant.

Your rights under Australian law are very, very significant in this matter.
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