I managed to get an extension on my subsription due to the folding of the Southern Astronomy Magazine which I also paid a subscription for. I learned after a few goes that it is pointless emailing S&S (absolutely and always no response). I resorted to a telephone conversation which did the trick. I'm not so sure now but reading this lot makes me think I was extremely lucky that this worked.
Anyway I love the Mag. and I have been wondering when the next edition is going to appear in my letterbox. Hopefully worth the wait.