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Loupy1 Hi!
just to clarify, what may sound harsh is a response to what I have seen before and as you can see others don't wish to repeat a prior conversation. It is not simply on this site, but as I alluded to in my prior post, other varied discussion sites as well. Seriously, if someone has a problem with a supplier of a product or service, we live in a consumerist society, so you don't have to purchase their product. When enough people do that, the service folds, end of story.
As you rightfully state:..."a little consideration for the buyer..." this is what I found when I contacted them by telephone,(as others suggested) I found out that the delay was 'unavoidable' and the copy was on its way.
I think too that you should take into consideration the smiley I placed at the end of the statement as well, to put this into context, after all, that's what they are there for.
regards
michhael
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