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Reading this thread as a lawyer, I would suggest if you have missed out on your subscriptions repeatedly, you could threaten a local court claim against them for breach of contract. Maybe if a few people wrote together to that effect, you might get some back issues in lieu to resolve outstanding grievances. You have up to 6 years from the time you paid your money to take action.
I would be happy to co-ordinate such a letter if those interested want to PM me with specific details of the periods you subscribed for, and what you missed out on. In you PM, please advise how many issues you missed out, and what you would be prepared to accept by way of past editions in lieu to resolve outstanding issues.
Noting HOughy all of your well made points about not being too negative about these things, it is simply unacceptable as a modern business practice not to respond to phone calls and emails. That is the sort of thing that DOES lead to a company closing.
They do not have my sympathy simply because they do it on a voluntary basis (if that is true). It is not as if they are running a charity for destitute people, or something, and there is another Australian astronomy mag, so it is not as if they are filling a void or something.
I subscribed earlier this year and had a good response initially....I am, like the rest of you, now getting a bit impatient for the May/ June edition. I would have thought that unless they get their act together in the next couple of weeks that it will good-bye and good riddance to their publication. A great pity because the March/ April edition was absolutely stunning.
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