Quote:
Originally Posted by Stevo69
Another interesting experience with eBay very recentyl... I bought an XBox game where the auction clearly stated "New and factory sealed, never opened". When it arrived it was not factory sealed (no shrinkwrap or similar). It was also scratched. eBay's policy was that I had to prove it was not sealed. eBay Australia suggested the only was to get my money refunded after the seller ignored many emails, was to send eBay a statutory declaration to eBay California. They rejected it on the grounds that they do not accept a stat dec from Australia. All this after it was recommended by eBay Australia! Work that out.
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That's what we call the runaround!!
Idiocy wrapped up in small print.
On one sale, the ebay messaging system provided me with an out of date address (I should have checked I know - but not this time, now I do!!!).
The item was posted, had a nice trip round Oz before coming back to me...no harm done! Now I know the buyer should have up dated their details, but ebay's response was a very defensive "we bear no responsibility for anything posted" attitude, the ultimate disclaimer,
a la Sgt Shultz - "I know nothing!"
Had a similar xbox experience too! The 6 bundled games that came with an Xbox 360 were copies - not even in covers, just DVD's with texta titles!!!!
I left a negative feedback rating but didn't follow up with ebay - I should have! Still, they all worked
ebay's a laugh innit!!!!!
Cheers
Doug
