Quote:
Originally Posted by Rattler
Had a look at the site...nothing clearly stated about guarantee of delivery...BUT...the Postal Act says that an item is deemed delievered after three working days. This is for legal purposes and has failed the test. So what next??
Well, under the Sale of Goods Act (NSW and called other names in other states), you are protected for NOT having recieved the goodies. You are also protected under the Federal Act called "Trade Practices Act". Therefore, if you have paid via credit card, ring your credit card provider and ask them to hold payment as the item has not arrived. Under their Act, they have to hold that payment from your vendor even if they have cleared it! You are safe. Your vendor can then sit and rot until the Sun goes fat and you do not lose.
But act sooner rather than later. Good luck!
Have fun,
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What about the situation where the vendor has done the right thing & posted the item via std post because the customer did not want to pay for postage insurance etc to save money. If it is genuinly lost in the post, why should the vendor be out of pocket. He has fulfilled the obligation.
Or where the customer takes advantage of the TPA even though they actually DID receive the item.
These are just 2 of the reasons why I only use couriers now.
If anyone tries the above after they have received it I just need to produce the signed Con-note from the courier company.
And if they don't receive it, I know it's ligitimate AND I can track exactly where the item is & find out why it was not delivered and rectify the problem.