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In my experience the problem is usually very simple. Here's two that I've seen:
1) with a Celestron Nexstar C8 we had the OTA upside down, so that the finderscope was on the side facing the ground. The telescope consequently thought it was upside down and kept pointing to the opposite side of the sky. Nexstars need to have the finder on the topside of the scope to work!
2) with a Meade LX200 this time, the base was facing the wrong way. The manual said for the base to point south (a bit of a vague instruction) and so the owner had the panel of the base facing him while he faced south (which was logical to him) but the panel needed to face the real south. hmm, hopes that make sense.
These may not be your problems, but perhaps they will give you a different idea to try.
If all else fails get your self down to the local society in Adelaide, ASSA, and get them to give you hand.
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