Quote:
Originally Posted by ballaratdragons
Lost in the mail 
Geez, how many times have I heard that!!!!!! 
There must be a room in Australia Post that goes to the 'Dreaded Void' (insert echo here).
When people say 'it got lost in the post' they really often mean "Dang, I forget to post it. I must get around to that one day" |
Not wanting to stick up for this "shop" Ken, but you'd be surprised at how much stuff AU Post loses.
For my own business I've actually dumped AU Post all together as I was getting far too many items arriving damaged & at least 3 / mth "lost" in the mail. I was having a hell of a time with customers. They only want to pay for the cheap postage, but when it doesn't turn up they expect me to replace it.
I've now changed to Allied Express Couriers for domestic & TOLL Priority for international. It's only slightly more expensive (in some cases cheaper) & both the customer & I can track it on the web.
NOTHING has been lost or damaged in the 2 yrs since I changed.