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Did you install the video studio that came with it? I had a problem with mine as it was stuck in NSTC mode and couldn't get PAL mode. I emailed them and they said you also have to install the video app that comes with it as well for it to work properly. Also some video codecs only work at certain resolutions as well. I have a Belkin Hi-Speed USB 2 DVD Creator andMintron camera as the well, not the G-Star ex but mine works good now.
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