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Hi Koala and welcome,
I am having the exact same problem with my heq5 and just got off the phone to my supplier (whom i must say has been very helpful ) yesterday which suggested to upgrade to 3.12, but after reading that your hand controller was faulty i wont be upgrading, i think i may give them a call again tomorrow.
I also have been triple checking and it was racking my brain.
Mine does it randomly sometimes it's o.k and sometimes it goes opposite.
Thanks for the heads up.
Cheers Daniel.
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