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Mike, maybe. I scooted to your fair town 12 months ago, and walked into Bintel Sydney. Nice folk, and we chewed the fat for a while. I was keen to explore the possibilty of having them send me a Lightbridge scope, and wrote to them on my return. 12 months almost, and no reply. OK, I can live with rejection, and have moved on.
The silly thing though is that this week I have the opportunity to get a mirror bought back to NZ by a friend visiting Melbourne. So I search and find again on the Bintel site that they have what I want. I write to the Melbourne shop and enquire. Nope, they don't stock it, but Sydney do or should, write to them. This reply was quick, and informative. So I write to the Sydney shop, 2 days ago, and still nothing.
Given the lack of attention to e mail, I wonder sometimes why they have an internet presence at all.
In my case I have simply aborted, and will buy elsewhere, like most will when faced with this sort of service. So in a competitive cut throat market, you would assume they would want my money, apparently not.
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