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I think what you have said is spot on. One thought thought that perhaps we should institute a guide line for posting so that the newbies learn to record certain details. I know I myself am very poor at keeping records like this. This way a person responding can offer advise based on the process you applied. I am not sure if it would be a lot of work to implement but perhaps a log book should be enforced on posters. Before they post they must study the type of details to record etc. And perhaps the posting feature could be adapted to include field based entry to ensure that what is recored on paper is transfered to the post.
This has many benefits to newbies, it encourages the use of a repetitive method to be learned that records facts. This will also discourage bad recording habits. By no means is this an easy effort, but in the end if the individual is encouraged to follow this method then people can provide constructive advise based on facts.
Regards
Fahim
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