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Writing as an ex-banker I can assure you that one seemed to hone one's skills of the 'sixth sense' variety. It could well have been body language or simply general demeanour, but you got to know whether a customer was fair dinkum or a bull**** artist.
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Funny you mention that john .. whenever the bank manager visits our farm I have to lock the dog up as he wants to rip the the back out of his pants as his initial greeting.. maybe dogs are much smarter than any of us could ever imagine
