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61 (Our ISD code for Australia) is most probably what they want Leon.
EG: A Sydney number might be, to them:
+61 2 9599 9999
They use the "+" to indicate the international dial-out code for the country they are in, and substitute it for that code themselves when they call Australia. If I remember rightly they'll dial from a local phone over there: 001161295999999 to get to you.
Cheers
Chris
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