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Old 26-01-2007, 02:53 PM
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Gama
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Join Date: Dec 2005
Location: Melbourne
Posts: 1,121
Was reading someones reasoning about spare parts and warranty.
Give me a break, what parts ?, they are ordered as needed. Whats needed ?, well, a simple circuit board or two that will cost a whopping 40 dollars to send over. What other WARRANTY parts, well the motors and maybe the worm wheel, again a whopping $80.00 shipping. So please lets leave warranty as a time factor, and not costs for the additional hike in price. You break a mirror or corrector etc, well then it aint warranty, and still you wouldnt send it over seas, as it can be changed here. The training is provided by Meade and Celestron to do these jobs. Plus you can do most if not all yourself. I did when i had to fix the R.A issue with the RCX. Took me a few hours, but i fixed it. The RCX, which is Meades complex telescope currently, only has 2 main circuit boards and can be replaced easily. So i dont buy this warranty issue where they are sent back. Hog wash, its done in house, or the component that is faulty is either sent over or ordered.
For resellers profit, it has to be seen, taking it on face value is hard. I myself sell equipment and now CCD cameras. My profit margin is directly from the manufacturer, and not added on as a mark up. You could buy the same CCD camera from the manufacturer and delivered will cost about the same, but you would not have warranty. Buying it from me would cost the same, and include a Tax receipt and warranty. I also honour the warranty by repairing it here, or sending it back with a few other bits to keep costs down if it cant be done.
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