Rohan,
It sounds like you're getting pretty disgruntled about it which isn't a good thing.. Is there anyone around your area that can help you iron out any problems? If it really is a lemon you need to return it, but you need to get a 2nd opinion first I guess.
I think 'stringscope' is from canberra, and bird also. Can you take your scope along to any CAS meetings and get other SCT owners there to give it a try?
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