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Originally Posted by nightstalker
I only found out of the takeover when i net cut me off for non payment
they changed the billing date and then didn't debit my account !!
then doubled up 2 months later
Customer service is from India .. the guy I spoke to could barely speak
english and he was the superviser.. LOL
TIO says they are "legaly " in the right so I'll wait it out .
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iiNet took over Ozemail at least a year ago now. If you're referring to the speed cut for users on Telstra DSLAMs from 1500 to 512 then you should have received the e-mail mentioned above with the contract cancellation provision specified.
iiNet/Ozemail support is in Sydney, Perth and NZ, not India.