The latest from iOptron. I think I've been placed in the Too Hard basket.
Sorry we could not have any feedback from the customers about the GPS issue.
Could try the following:
1.Power on the mount with no GPS connected.
2.Enter Setting menu to change the GPS coordinate to a random number. Change the date too. Take a photo.
3.Power off the mount and connect the GPS. Then power on the mount
4.Wait until GPS OKed, check the HC Time and Site info. Take a photo
BTW, which mount do you have? 40/45 or 26/28. I could not remember it. Sorry.
I should point out that I've already done what they suggest, and I've told them that. Back to the drawing board!