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Sadly I've learnt that unless you take out insurance on any item the maximum AP will pay out is $50 (or was).
I don't insist people put insurance on used items I buy.
I had a new $400 multimeter launched over my front fence by the AP rider because my front verandah was almost right on the fence line. I heard a thud, ran out the front and found the package laying on the porch. The neighbour saw the guy toss it.
I went to Aus post to complain and the then manager said "well it should have been packed properly, get the seller to contact us and we'll give you $50 compensation if he fills in the paperwork".
I argued it cost me a lot more and Aus post had a duty of care not to toss packages over the fence.
I eventually told her I'd simply wait behind my pine tree till the guy on his motorcycle came past and make my car suddenly appear and go over top of the MONGREL or simply stand there and coat hanger the guy as he rode past and suggested "maybe you'd better wrap him better (huge pine tree blocked the footpath).
She got annoyed, she screamed at me, I returned the anger and told her EXACTLY what I thought and suggested I'd do more harm to the delivery guy next time he came past. He got swapped with someone else, she left or got fired and strangely enough the same digital multimeter I still have to this day and use, that was 15+ years ago. Thankfully it was packaged well enough not to destroy the thing for it's flight. I went to the place in anger without even checking the function of the multimeter because I couldn't test every function immediately.
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