Quote:
Originally Posted by Swagman105
Hi Crater101.
You're not alone in banging your head. I have had this problem for over two years. Due to COVID and personal reasons just haven't had the time to use the mount and it has been largely stored away until now.
My last email to Ioptron was 12 months ago including a video of the problem but I don't seem to have had a reply that I can now find and at least no effective fix has been suggested.
Given you are experiencing similar problems at least I know that I am not alone and unlikely to be a dumbo.
The point has come where I will have to ask Ioptron to fix the issue and I expect that will involve sending the Ipolar back to them for inspection. I remember reading of another issue where they advised the owner how the ipolar could be safely removed from the mount for replacement, so my first question of them will be how to do that.
I will be sending an email to them today and will advise of any outcome.
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I'll keep prompting them too. I may not get it all set up tonight...
...but I'll let you know of any progress when I do.
Cheers!