Just back from 2 and a half weeks holidays in Queensland (and no internet

so I have 302 "new" messages on IIS to look at!

)
I had a brief exchange of emails with Scott prior to leaving on hols. He checked my email address (checking it's legit I suppose), and seemed to be going through all the motions like he was going to refund my money but having said that it all seemed very slow and drawn-out.
Nothing has happened since I've been away, so I guess he's waiting to see just what I do to "take action". I'll send another email tonight, and maybe try ringing again. If I have no joy I guess I'll see what I can do through Visa and/or Paypal.
Al.