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Old 21-07-2022, 06:33 PM
Dennis
Dazzled by the Cosmos.

Dennis is offline
 
Join Date: May 2005
Location: Brisbane
Posts: 11,823
Hi Peter

Thanks for your reply, I appreciate it.

That is also my understanding of why 64-Bit over 32-Bit. In fact in PEMPro, I had to Bin my QHY268M Pro 2x2 to avoid ASCOM errors at 1x1 which might have something to do with the size of the image files.

I suspect that most astronomical SW & HW suppliers have limited resources and it is likely that they evaluate any product issues, or defects, based upon an assessment of their severity (showstopper or mild inconvenience), how many users are affected, is there a work around, etc.

I am left wondering that as there are relatively few SH users, given that PEMPro is an excellent work around, the defect is deemed to not be a showstopper, etc. then it might be a long way down their to do list. Having invested their resources to design and implement the new TrainPEC capability, it must come as a great disappointment that the SH defect seems to persist.

I find their Support Forum quite limited in functionality and it seems to have been designed as part of an Engineering Management System, to just gather the data in a somewhat terse, impersonal manner whereas for example, here on IIS, it is geared more towards being a social platform, where there is more friendliness, banter and toing and froing.

Cheers

Dennis
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