Cant say I ‘ve needed support with my purchases, but Bintel has always been trouble free and reliable for me, no pushing for money buying stuff i dont want, not ending up on infuriating mail lists. From overseas Agena Astro is my first port of call. I agree with your sentiment Alex, sometime a store just goes that extra practical step to help and suddenly you feel humanity isn’t totally lost just yet. Dont go near social media though or the illusion is shattered. I like purchases to be simple straight forward, I’ve never done credit cards so even online my purchases are close to a regular cash transaction and thats all I want, hand over money, stuff shows up in the next week or two, nothing else, and for me thats great and I do tend to be loyal to simple and honest engagements any pushing of extended warranty crap or anything else and I just go elsewhere, I’d rather pay a bit more If I get the products I ordered just fine and a simple service.Bintel have been good for me for years and I’m sure will remain so, I never even go looking for prices elsewhere not ever, I check Bintel, if they have what I’m after in stock and the price is where I expect it, I just pay and buy and I know it’ll be packed well and show up soon safe. I never absolutely must have it in my hands within 24hr or i start screaming for refunds etc. I know there can be traffic/transport delays of a day or so, maybe a public holiday in the logistics chain somewhere or whatever. I imagine the recent NSW floods saw a huge amount of deliveries delayed or lost totally or in some sort of limbo. I don’t think I’ve heard anyone criticise Bintel over anything (no doubt some have, there always are right) And I agree With Alex there are times when we get happily surprised and want to tell the whole world but there’s not much option for that especially to be visible to new customers and we’ve seen/heard of 5 star ratings on places like amazon being fake and paid for by the sellers. This thread is just honest end user love for Bintel, no star ratings here or money changing hands or gifts of any sort.Plain and simple they are a good Aussie business and have been around for years for good reason clearly. Thank you from me too Bintel guys and gals and others
