[xelasnave]

So often the only time a name gets mentioned is for critism.

I mean who bothers to give praise or rather who has time..well I have some time and I am using some of my time to give Bintel some praise.

Most of you know I bought heaps of gear but with one thing and another just cant get to use it.

Well last week I discovered all my filter draws were the wrong size..my fault entirely and the length of time between purchase and discovery really meant I could not call upon the retailer , Bintel, to change the wrong stuff for the right stuff...So I spoke to Don at Bintel and we worked out a solution which was to change the drawer holder to take my six incorrect units. Brilliant..so just now Don rings and tells me he has found the unit I need and is mailing it to me today...fantastic service...so Don how much do I owe you ." Dont worry Alex that is complimentary" ...heck I could hug the guy.

AND the times these guys have gone way past what you could expect I can not list.
I really wish I had said something each time they have helped me.

I know buying on the net presents as a money saving exercise but there is no way an internet vendor would stand by you the way Bintel stands by you...to me their dedication is priceless.

But now I should be right to image if the weather gives me a break.

It was clear last night at about 10 pm and I thought to have a go but when I went to sit on my mower ( it is my transport I can hardly walk these days and it has head lights) there was a puddle of water on the seat just from the dew, so I looked again and as my eyes became accustomed it was clear that the seeing meant it would not be worth the effort...I know slack but opening closing etc is a big deal for me these days so I opted for guitar practice.

I cant get over how Don's phone call has cheered me up ..it really has made my day.

Alex