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Ask the family regarding town name, occupation, and get middle names and siblings. The family usually knows details which are important to separate all the entries with similar names.
With those I found records in the UK and Germany back hundreds of years and Australian shipping records.
Sometimes an online request yields information and for me has resulted in family visits to France.
I researched for my mum some years ago at her request when many records were published free online by data entering enthusiasts and which now have bought up by Ancestry etc.. many public records sill exist which paid application to authorities can provide . You can be lucky with the mormons.
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