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Old 08-12-2021, 06:40 PM
Hans Tucker (Hans)
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Hans Tucker is offline
 
Join Date: Jul 2008
Location: Melbourne
Posts: 2,476
Quote:
Originally Posted by Rod-AR127 View Post
Hi Tom, any update on your issue?
I'm looking to upgrade focuser myself and have been bitten by customer service already even before spending a cent.


Cheers, Rod.
There is MoonLite as an alternative.

On the subject of Starlight Instruments something I read it a bit disturbing but I may be interpreting it wrong ... hope it doesn't apply to new purchased focuser

" Returns are rare, but when one does occur the item must be retested. For this reason, we charge a 15% restocking and retesting fee on all returned items. "
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