Thread: StarAid
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Old 21-10-2021, 05:07 PM
beren
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Join Date: Oct 2004
Posts: 2,810
And more ……

Quote:
Dear Stuart,

In the past 3 months the StarAid Company has had a difficult transition period. We've gone through a reorganization and have been trying to stay on top of a very challenging supply chain situation.

As a result of this, you have had no or limited response while reaching out to us. This is not an excuse, and it will not happen again. I personally apologize to each and everyone of you who have been affected by this silence.

We will get back to you within 24 hours if you have raised pending support tickets in this period - and for urgent matters please contact us directly at info@staraid.ai

StarAid Revolution will continue to evolve and expand with new features. We are committed to help you. You can expect to receive regular updates. Here's a heads-up of what to expect:

An on-boarding wizard to guide you through basic operations, on-board help and manuals
3rd party Software Integration into your favorite capture tools and workflows, and allow for dithering on all revisions
Sky-Recognition assisted Push-to to locate those faint-fuzzies in your Scope or DSLR (even on tripods!)
Simple mount diagnostics - to find out how well your mount is doing and to diagnose (potential) issues with it
A new small splitter with a direct 12V input instead of a USB power pack input.
PC software that will make off-axis guiding unnecessary in most cases.
Best regards, and clear Skies,
Hendrik Beijeman, founder
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